EXPERT INTAKE SPECIALISTS
About Us
At Lawyer.com, we started in 2012 with a simple mission: to help consumers find lawyers quickly and for free. Along the way, we discovered that we could do even more by addressing key challenges faced by lawyers. By creating an online presence and connecting thousands of consumers with trusted attorneys, we built a system that worked seamlessly—for the most part.
But then we uncovered a critical issue: 39% of calls to law firms were going unanswered. Missed calls meant missed opportunities for lawyers and unmet needs for clients.
That’s when LawyerLine was born.
Harnessing cutting-edge technology and a dedicated team of legal intake experts, we developed an industry-leading Call Intake Center with a 100% focus on legal services. LawyerLine ensures that every call is answered, every client inquiry is handled with care, and you are converging more qualified calls into clients.
We’re not just helping lawyers grow their practices; we’re setting a new standard for client service in the legal industry. LawyerLine transforms missed calls into meaningful connections ...
... because every call counts.
We chose LawyerLine as our call center primarily because the reps have been in the Legal field and are knowledgeable from the start. I've worked extensively with the LawyerLine team in the set-up and ongoing procedural changes our firm has and they have seamlessly integrated the changes when they arise. Whenever a potential issue arises, they take action and make sure to combat it promptly and effectively. They are truly here for their clients, and we appreciate that immensely.
- Jeff Crossley, Goldberg & Osborne LLP
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