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TOOLS FOR GROWTH

Custom Add-On Features

Take your firm’s efficiency and client experience to the next level with our customizable add-on features. From seamless appointment scheduling and secure payment collection to powerful CRM integration, outbound calling, and detailed call reporting, these tools are designed to streamline operations and help your practice thrive.

Appointment Scheduling

Keep your firm connected and accessible to potential clients at all times with our comprehensive appointment scheduling features.

  • 24/7 Availability: Live receptionists schedule appointments anytime, ensuring no missed opportunities.

  • Personalized Scheduling: We use your firm’s systems for seamless appointment management.

  • Flexible Options: Schedule phone, video, or in-person appointments to fit your preferences.

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Detailed Reporting

Stay fully informed about every client interaction with our detailed call reporting features, designed to help you manage and grow your practice efficiently.

  • Call Details: View summaries of every LawyerLine call, including caller info, reasons, notes, and outcomes.

  • Custom Intake Data: Access client info collected based on your firm's tailored questions.

  • Daily Summaries: Track daily call volume and potential new client inquiries at a glance.

  • Lead Insights: Spot high-quality leads with detailed summaries to boost follow-ups and conversions.

Outbound Calling

Maximize your client acquisition and retention efforts with our proactive lead follow-up services, ensuring no opportunity is left on the table.

  • Cold Lead Follow-Up: Detailed call summaries, including caller info, reasons, notes, and outcomes.

  • Hot Lead Calling: Quickly capture new clients with rapid responses to leads from campaigns, inquiries, or referrals.

  • Reactivation Campaigns: Re-engage clients with follow-up calls, reminders, and requests for documents or retainers.

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Payment Collection

Enhance your firm's financial efficiency with our secure and streamlined payment processing services.

  • Secure Payment Processing: Our trained professionals seamlessly integrate with your firm's existing payment processors, ensuring secure and convenient payment collection over the phone.

  • Reduce Outstanding Balances: We proactively contact clients with outstanding invoices, offering flexible payment options to help increase your firm's cash flow.

CRM Integration

Our call answering service integrates seamlessly with any CRM, ensuring every client interaction is captured and organized for maximum efficiency.

  • Seamless Logging: Every call is automatically added to your CRM, capturing key details like caller info and call purpose without manual input.

  • Custom Workflows: Sync with your CRM’s processes to assign calls, update records, or set follow-up tasks effortlessly.

  • Instant Updates: Call details sync in real time, keeping your CRM up-to-date and your team ready to act.

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CRM Integrations

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team@lawyerline.com

800-380-3380

25 Mountainview Blvd. Suite 206

Basking Ridge, NJ 07920

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